Before purchase
Tell us what you would like to clarify before starting the course.
Contact
Have a question before starting the course? Get in touch.
If you want to make sure the programme, online learning, final exam or two certificates match your goal, tell us about your situation. We will help you clarify the most important details before you decide.
Questions before purchase and practical support after purchase, all in one place.
One message is enough
Tell us what you need. The more specific you are, the more specific our answer can be.
Choose a topic and include the details that will help us understand your situation. If you are unsure which category to choose, select “Other enquiry”.
Account or payment
Describe the stage at which the issue occurred. Do not include your password or full card details.
Certificate
If the document has already been issued, include its number in your message.
In-person course
Include the city that interests you and mention the interest list.
How can we help?
Send your question to the right area from the start.
The contact page supports decisions before purchase as well as practical matters after a learner has started the course.
Online Personal Trainer Course
The programme, 64 video lessons, self-paced learning, 16 module quizzes, the online final exam, course price and access.
Two certificates and verification
An English and a Polish certificate, with the same individual number, a QR code and public online verification.
Account, payment and learner platform
Practical support after purchase: account access, course materials, payments or a technical issue.
Planned in-person courses
Locations, dates, the interest list and the organisation of future in-person editions.
FAQ
What to know before sending your message.
If you cannot find the answer below, choose a form topic and briefly describe your enquiry.
Can I contact you before purchasing the course?
Yes. You can ask about the programme, online learning, price, module quizzes, the final exam, two certificates or course access.
Can I use the form for support after purchase?
Yes. Choose the topic relating to payment or access and describe the stage at which the issue occurred. Do not send your password or full payment card details.
What should I include in a certificate enquiry?
If a certificate has already been issued, include its number. You can also ask in advance about the English and Polish documents, their QR codes and public verification.
Can I contact PFA Academy without using the form?
Yes. You can email biuro@pfa.edu.pl or call +48 790-314-021.
You do not need to know the right category
Choose “Other enquiry” and tell us what you need.
What matters most is a clear description of your situation and the details we need to get back to you with a useful answer.
Go to the contact form